Responsible Gaming

Gaming Should Be Fun

At Bluestone Letts, we're committed to promoting responsible gaming. Bingo and all forms of gambling should be enjoyed purely as entertainment, never as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.

Age Verification

You must be 18 years of age or older to participate in any form of gambling in the United Kingdom. Bluestone Letts has strict age verification procedures in place to prevent underage gambling. If you are under 18, please do not attempt to register or play.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your own or a loved one's behaviour?

• Chasing losses by gambling more to try to win back money
• Gambling with money needed for essentials (rent, bills, food)
• Hiding gambling activity or lying about the amount spent
• Neglecting family, friends, or work due to gambling
• Feeling anxious or irritable when trying to cut down or stop
• Needing to gamble with increasing amounts for the same excitement
• Repeatedly trying and failing to reduce gambling
• Using gambling to escape problems or difficult emotions
• Borrowing money or getting into debt to fund gambling
• Loss of interest in other activities and hobbies

If you've ticked several of these boxes, please reach out for support immediately.

Self-Help Tools & Limits

Most reputable gaming operators, including those we recommend, offer built-in tools to help you manage your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the amount you're willing to lose in a given period
• Reality Checks: Receive notifications during play reminding you of time spent and money wagered
• Self-Exclusion: Temporarily or permanently exclude yourself from an operator's services
• Take a Break: Request a cooling-off period to step away from gambling

We strongly encourage you to use these tools as part of your responsible gaming strategy.

Support Organizations

If you need help, support is available. These organizations offer free, confidential advice:

United Kingdom

• GamCare – Free counselling, support and information
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  Website: www.gamstop.co.uk
  Excludes you from all UKGC-licensed online gambling operators
• Gamblers Anonymous – Support meetings and peer-led recovery
  Website: www.gamblersanonymous.org.uk

Other Countries

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (confidential, 24/7)
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Need Help? Reach Out Today

Problem gambling can affect anyone. If you or someone you know is struggling with gambling, please don't hesitate to contact one of the organizations listed above. Help is free, confidential, and available right now.

Remember: Seeking help is a sign of strength, not weakness. You don't have to face this alone.